
Shipping & Returns
Payment & Delivery
Payment methods we accept: CREDIT/ DEBIT, and CASH for Original Artwork only (upon request)
Items offered through the dropship supplier will be sent with: FED EX, CANPAR, Purolator, and UPS.
Original Artwork and Limited Edition pieces will be sent via Canada
Post or Purolator.
Returns
Original artwork can be returned to our address indicated below:
AP Studios Art
PO Box 2089
Kitchener PO
Kitchener, ON
N2B 3V1
Please note we may, without prior notice, change the products; stop providing the products or any features of the products we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, you will be entitled to a full refund upon the prompt return of the product to us. We will pay for the shipment of repaired or replaced products to you and you will be responsible for the return shipment of the product to us.
To initiate a claim please send an email with pictures to info@apstudiosart.com and once a confirmation email has been received you may send it to the corresponding address depending on which dropship supplier it was shipped from.
All sent products are marked with the return address for your convenience.
Please address to “AP Studios Returns”
The return address is based on where your package was fulfilled:
-
Canada are returned to: 3500 Laird Rd, Mississauga, ON L5L 5Y4 Canada.
-
US and Mexico: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273.
-
Latvia: Plienciema 5, Marupe, Marupes novads, LV-2167, Latvia.
-
Spain: Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain.
-
Australia are returned to: 40 Tanimbla Street, Kedron, Queensland 4031, Australia (apparel orders); 338 Albert St, Brunswick VIC 3056, Australia (non-apparel orders).
-
Japan are returned to: 817-3 Komiyaji, Shinwamachi, Amakusa City, Kumamoto Prefecture, 8630101 Japan.
-
Brazil: Rodovia Santos Dumont, 4791 (Antigo KM 3,5), Armazém 111, Galpão 02, Empreendimento Caxias Park. Parque Paulista. CEP 25251-460. Duque de Caxias - RJ, Brasil (apparel orders & mugs); R. João Ferreira de Camargo, 714 - Jardim Mutinga. CEP 06460-060. Barueri - SP, Brasil (non-apparel orders).
If a product is returned to the dropship supplier, it will be placed in temporary returns for 28 days at no cost. During this time, you'll be able to change the shipping address, and you'll be responsible for shipping costs. All unclaimed returns will go to charity.